Clients reviews about Heat Pump Energy Ltd.

It is with great satisfaction that I provide feedback on Mark's performance. Mark has demonstrated exceptional proficiency in his duties. He exhibited exemplary traits of professionalism and amiability. His commitment to precision was evident as he consistently ensured that tasks were executed. Furthermore, his punctuality was commendable, as he adhered to agreed-upon timelines without fail. His craftsmanship surpassed expectations, epitomizing the standard of excellence one seeks in an individual. Without reservation, I wholeheartedly recommend Mark’s service to anyone who’s looking for a reliable person for specific job. Thanks Mark Til ~ Til S

I had just moved in to my first house and had a lot of work to do. Had many different trades man round always late never finish the job off properly. Until I had mark around. Always on time always kept me in the loop about what was going on and his knowledge about all trades is fantastic. And always finished the job to an exceptional standard. Highly recommend and will getting mark back to do more work in the future ~ David J

100% satisfied mark sorted out our mess of a underfloor heating system that we couldn’t get working, he replaced the control system which is so much easier to work. Definitely knows his stuff. Quick efficient and well priced would definitely recommend ~ Sarah b

I cannot speak highly enough of this company . Mark was very professional, responsive and quick to deal with an issue with needing a new boiler in an emergency situation at short notice ! Very pleased with the work carried out and can not recommend him enough !! ~ Kirsty P

I recently had my boiler replaced by Mark and the experience was outstanding from start to finish. Mark was knowledgeable, explaining our options clearly. The installation was scheduled at our convenience, and he executed the job flawlessly, with respect for our home and time ~ Radoslav K

Highly recommend Mark , he has just fitted a walk in shower for us , so pleased with his work , we have asked him to fit a kitchen sink for us , such a nice man very polite and very tidy in his work , thanks agin Mark kind Regards Baz &Ann. ~ barrie n

Really good and professional. Mark is knowledgeable and helpful. Did a really good job for us and provided excellent advice. We need some more work doing and will certainly be hoping that he can fit us in. ~ John H

Unbeatable Quote. Recommed by a friend. Old condenser boiler removed and total overhaul of pipework for combi boiler fitting. Installed 2 large radiators apt for the large size of living room. Due to Marks fault finding it was clear we had many dangerous issues with our 20 year old condenser boiler which had failed beyond repair. Mark recommended and installed an energy efficient combi boiler. We had lots of questions and his knowledge of boilers and heating efficiency was exceptional. He clearly explained what we needed and how to get the best out of our boiler. The pipework Mark fitted was a craft in itself.. Due to our lack of up keeping knowledge we neglected to maintain and yearly service our system so once again Mark advised and flushed out our radiators and checked every aspect of our heating. Mark percevered taking 3 flushes of our system to clear the years of settled sludge and debris hidden in our pipes. For the first time in 20 years we have a relaible central heating system that heats the radiators like never before Instant hot water! Just perfect! The warmth from the new double radiators in our living room generates a warmth never felt before in the main room. We tolerated the old boiler but wish we had the knowledge and information Mark gave us and updated sooner. From now on our go to Gas engineer. ~ Michael L

Great service, Mark is extremely friendly and helpful, has a lot of knowledge! Very fair pricing and looks after you even after the job is finished. Would definitely recommend! Great company to deal with! 11/10!😎 ~ skeRy.

Absolutely fantastic customer service. Mark really knows his stuff and was able to talk me through the process and install from start to finish. Could not ask for a better service! ~ Binks W

Mark came to check our underfloor heating system. He was very pleasant and efficient and would certainly recommend ~ Peter H

Mark did a fantastic job always on time and very reasonable and high standard of work on my new heating system ~ Paul S

Mark did a first class job at a fair price. Responded quickly. Would not hesitate to use him in the future. ~ Sam M

Great workmanship. Clean, tidy and punctual would definitely contact again ~ Michael H

Extremely helpful and very friendly service. ~ maurice l

Reviews from our customers

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